3G Cardio sends text messages to customers who have asked us to, as part of servicing a piece of equipment. This page explains what those messages are, how you agree to them, and how to stop them.
What we send
Text messages from 3G Cardio relate to a service ticket you have open with us. That means things like:
- confirmation that we have your service request
- a link to a form we need from you, such as a parts request or a warranty registration
- an update on a part we have ordered or shipped
- letting you know a technician is on the way
We do not send marketing or promotional texts. We do not sell or share your mobile number.
How you opt in
We only text you if you have told us we can. If we think texting would be useful on your ticket, we send you a link to a short page where you enter your own mobile number and tick a box agreeing to receive texts about that ticket. Nothing is sent before you do that.
We record the date and time you agreed, the number you gave us, and the exact wording you agreed to, so that both of us have a record of it. If the phone number on your ticket later changes, texting stops until you confirm the new number.
Agreeing to texts is optional. It is not a condition of buying anything from us and it is not a condition of us servicing your equipment. If you would rather not, we will contact you by phone or email instead.
How often
Message frequency varies. It depends on what is happening with your ticket. A straightforward parts order might be two or three messages. A repair that runs a few weeks might be more.
Cost
Message and data rates may apply. Those are charged by your mobile carrier, not by us. Check your plan if you are not sure what yours are.
Stopping messages
Reply STOP to any message from us at any time and the messages stop.
Stopping texts does not close your service ticket and does not affect your warranty. We will go back to contacting you by phone or email.
Getting help
Reply HELP to any message from us, or reach us directly:
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy and other terms
Our privacy policy is at https://www.3gcardio.com/privacy/. Our terms and conditions are at https://www.3gcardio.com/terms-and-conditions/.
3G Cardio
14647 S. 50th St., Suite 110
Phoenix, AZ 85044
Last updated 9 September 2026.