Warranty Information
Elite Runner Treadmill
Residential Warranty: Lifetime motor, lifetime frame, 10 years parts, 2 years in-home labor.
Commercial Warranty: A 3G Cardio product is placed into a location with a business address and therefore not a residential setting. Effective 8/1/2015. Labor: 1 Year. Parts: 5 Years.
Max User Weight: 400lbs
Commercial Warranty: A 3G Cardio product is placed into a location with a business address and therefore not a residential setting. Before 8/1/2015: Labor: 1 Year. Parts: 2 Years.
Pro Runner Treadmill
Residential Warranty: Lifetime motor, lifetime frame, 5 years parts, 1 year in-home labor.
Commercial Warranty: 3G Cardio Pro Runner Treadmill is NOT WARRANTIED for any type of commercial use.
Max User Weight: 350 lbs
Elite RB Recumbent Bike
Residential Warranty: Lifetime frame, 7 years parts, 1 year in-home labor
Commercial Warranty: 3 yrs parts, 1 year labor
Max User Weight: 350 lbs
Elite UB Upright Bike
Residential Warranty: Lifetime frame, 7 years parts, 1 year in-home labor
Commercial Warranty: 3 yrs parts, 1 year labor
Max User Weight: 350 lbs
5 AVT Vibration Machine
Residential Warranty – A 3G Cardio product placed into an environment where only the members of the immediate family who made the original purchase will use the machine. Labor: 1 Year. Parts: 3 Years.
Commercial Warranty: A 3G Cardio product is placed into a location with a business address and therefore not a residential setting. Labor: 1 Year. Parts: 1 Years.
Max User Weight: 400lbs
Elite EM X Elliptical Trainer
Residential Warranty (Home Use)
5 Years parts / 1 year in home labor
Light Commercial Warranty
1 Year parts / 1 year on site labor
Elite VS X Vertical Stair Stepper
Residential Warranty (Home Use)
5 Years parts / 1 year in home labor
Light Commercial Warranty
1 Year parts / 1 year on site labor
— Discontinued Products —
80i Fold Flat Treadmill
Residential Warranty
Lifetime motor, lifetime frame, 5 years parts, 1 year in home labor
Commercial Warranty
The 3G Cardio 80i Fold Flat Treadmill does not carry a manufacturer warranty when used in a commercial setting.
Max User Weight: 325lbs
Lite Runner Treadmill
Residential: Drive motor and frame: lifetime warranty. Parts: 3 years. Labor: 1 year
Commercial: No warranty.
Max User Weight: 300 lbs
6 AVT Vibration Machine
Residential Warranty – A 3G Cardio product placed into an environment where only the members of the immediate family who made the original purchase will use the machine. Labor: 1 Year. Parts: 5 Years.
Commercial Warranty: A 3G Cardio product is placed into a location with a business address and therefore not a residential setting. Labor: 1 Year. Parts: 2 Years.
Max User Weight: 500lbs
AVT 3.0 Vibration Machine
Residential Warranty
A 3G Cardio product placed into an environment where only the members of the immediate family who made the original purchase will use the machine. Labor: 1 Year. Parts: 2 Years.
Commercial Warranty
AVT 3.0 – (Not warrantied in commercial environment)
Max User Weight: 350lbs
Warranty Information:
This 3G Cardio product is warranted to be free of all defects in material and workmanship.
Original Owner Warranty:
The original 3G Cardio Warranty is only valid and available for the original owner of this machine and is not transferable under any circumstance.
What happens if parts are needed?
If a “part” for a 3G Cardio product is needed and the product is still eligible and covered during the warranty period, 3G Cardio will pay all shipping charges and cover the cost of the needed part. All parts request must be approved by 3G Cardio first. Free shipping and Parts warranty only applies within the United States.
What will void my warranty?
Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation, rust or corrosion as a result of the Product’s location, alterations or modifications without our written authorization or by failure on your part to use, operate and maintain the Product as set out in your User Manual (“Manual”). All terms of this warranty are void if this Product is moved beyond the continental borders of the United States of America (excluding Alaska, Hawaii and Canada) and are then subject to the terms provided by that country’s local authorized representative. 3G Cardio products sold through “unauthorized” online retailers, auction houses, online liquidators (example: localloot.co), will also be void of warranty. If it seems like a deal too good to be true, it probably is.
Call us at 1-888-888-7985 first and we can verify any product’s warranty prior to purchase.
Owner’s Manual:
It is extremely important that you read your Owner’s Manual in its entirety and that you fully understand the information provided in this manual before using a 3G Cardio machine. If you have any questions, comments or concerns please contact us immediately at Support@3GCardio.com.
3G Cardio Registration:
Please take a moment and register your new product on this page. This is the most effective way to ensure that your warranty and product information will be safe in the event you lose your original proof of purchase.
3G Cardio Dealer Warranty Start Date
Any 3G Cardio product (boxed or unboxed) sold and or shipped by 3G Cardio, to an authorized retailer, will have a warranty start date of either 6 months from the original ship date or the date the product was first sold by the dealer; whichever event occurs first. Example: If a 3G Cardio product remains unsold in a dealer warehouse, or assembled as a showroom floor model, the warranty will start 6 months after the original 3G Cardio ship date unless approved in writing first by 3G Cardio.
